What you should know
Unemployment benefit must be applied for at the AMS – in person, by phone or online via your eAMS account. Important: the benefit is paid at the earliest from the day you register. You should therefore register on the first day of unemployment at the latest.
Requirements include having been insured against unemployment for long enough (qualifying period), being able and willing to work, and being available to the labour market.
How we help you
- Registering as unemployed in time – online or prepared for the appointment
- Filling in the application for unemployment benefit
- Setting up your eAMS account
- Phone calls with the AMS in your presence
- Preparing for your AMS appointment and help with requests for further documents
The documents you need
Please bring the following documents, if you have them. If something is missing, we will find a solution together.
- Photo ID and social security number
- Employment certificate (Arbeitsbescheinigung) or letter of termination
- Proof of income (if any)
- The children's birth certificates (for family supplements)
- Bank details (IBAN)
Good to know
- You can register as soon as you know about your dismissal – ideally before your last working day.
- Always keep your AMS appointments – otherwise your unemployment benefit may be suspended.
Unemployment benefit: help in Baden, Vienna and all of Austria
Do you live in Baden, Bad Vöslau, Traiskirchen, Mödling or the Baden district? Then you are welcome to visit our accessible office at Wiener Straße 80 – where we will calmly go through your “Unemployment benefit” matter together.
For customers from Vienna and the rest of Austria, we also offer our support by phone or online. You can find out more about our in-person service on the page Formularservice Baden.
Frequently asked questions about Unemployment benefit
When do I have to register with the AMS?
On the first day of unemployment at the latest, preferably earlier. Unemployment benefit is paid at the earliest from the day you register.
Can you phone the AMS for me?
We can make or support phone calls in your presence – so you stay informed and nothing gets lost.
Do I need ID Austria for the eAMS account?
For registering online, usually yes. We also help with setting up ID Austria.
We provide practical support with filling in and submitting forms based on the information you give us. We do not provide legal or tax advice and cannot guarantee approval – the decision is made by the responsible authority.